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The Data Dump

Monday, January 10, 2005

Survey Finds Relevancy is Key to Building Online Consumer Trust

Internet Marketing and Privacy Survey Finds Relevancy is Key to Building Consumer Trust

Larry Ponemon is a guru of online privacy issues but I question his methods in obtaining the data. While the sample size is valid, the use of an online survey about an online topic is suspect. What's needed is a breakdown of the gender and age of the respondents so any doubts about interview bias can be put to rest. Marketers should be cautious before running with these data.